Troubleshooting โ†’ Notification emails

Why I don't receive email notifications on new comments/replies?

By default, you will not be notified on new comments.

To start receiving notifications you have 2 options:

  • Add a comment in the Comments space - once you add a comment in the shared comments, you will automatically start following the discussion.

  • Subscribe to Follow the discussion via the Annoto menu

I'm not able to follow a discussion

If you opt out from receiving emails, you will not have the option to follow a discussion.

You can enable/disable which notification you will get from Annoto by clicking on โ€œPreferencesโ€ in the menu:

Please note that if you disable notifications in the preferences, you will no longer receive any emails for any of the videos on any of the courses.


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